Returns & Exchanges
We want you to love your purchase. If something isn’t quite right, we offer a simple return process within 14 days of delivery.
Return Eligibility
- Items must be unworn, unwashed, and in original condition.
- All original tags must remain attached.
- Please return items in their original packaging to prevent damage in transit.
How to Start a Return
- Initiate your return through our Online Return Portal.
- Include your order packing slip or the return invoice from the portal.
- Clearly indicate which item(s) you are returning to avoid delays.
Shipping & Responsibility
- Customers are responsible for all return shipping costs.
- Shipping charges are non-refundable.
- We are not liable for return packages that are lost or stolen in transit.
We strongly recommend keeping your proof of postage and/or a return tracking number when shipping your return.
Refund Processing
- Refunds are issued after your return is received and inspected.
- Refund timing may vary by payment method and financial institution.
- You’ll receive your refund to the original payment method once processed.
Frequently Asked Questions
What is the return window for products?
All products are eligible for return within 14 days of the delivery date.
What condition must items be in to qualify for a return?
Items must be unworn, unwashed, with original tags attached, and returned in the original packaging.
What if my return package is lost or stolen?
We are not liable for lost or stolen return packages. Please keep your proof of postage and/or a return tracking number to monitor your shipment.
How do I initiate a return?
Start your return via our Online Return Portal, then follow the instructions to generate your return invoice.
When will I receive my refund?
Refunds are processed once your item is received and verified. Timing varies by payment provider, but you’ll typically see the refund shortly after processing.